Device Lifecycle Services (EMS)

Get the Most Out of Your IT Investments

Streamline Your Technology Needs

Peace of Mind

Our experienced professionals will ensure your project stays on track and within budget, allowing you to focus on achieving your business goals.

Expert Device Management

Our device management service ensures your devices are up-to-date and secure, taking the hassle out of managing so you can focus on your business.

Seamless Installation and Support

Our deployment services, including logistics, installation, data migration, and audio/visual services, provide a seamless process that maximizes your technology investments and ensures smooth operations.

Workflow Management

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Results

over

18,000

Tickets resolved monthly

over

222,000

Devices repaired annually

over

3.8M

Pounds of equipment sustainably recycled each year

12 years

Average customer tenure

over

30,000

Monthly installations performed

over

3M

Devices under management

How We Can Help

Discover & Design

Configuration

Deployment Services

Support Services

Maintenance Services

Refresh & Dispose Services

Project Management

Achieve your project goals with peace of mind through our expert IT Project Management Services. Our experienced professionals will ensure your project stays on track, within budget, and handle the intricate details, allowing you to focus on success.

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Imaging & Custom Configuration

Streamline your operations with our Imaging & Custom Configuration service. We deliver high-quality, pre-configured systems, ready to use upon arrival. Leave the technical aspects to us, allowing you to focus on running your business efficiently and effectively.

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Discover & Design

Custom Laser Etching, Bios Tagging, & Traditional Labeling

Efficiently manage your assets with our precise and durable solutions, including custom laser etching and traditional labeling. Simplify your inventory management processes with our comprehensive asset identification services, ensuring accurate tracking and streamlined operations.

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Chromebook Device Management

Simplify Chromebook device management with our comprehensive services. From provisioning and enrollment to policy enforcement and remote monitoring, we ensure seamless control and security of your Chromebook fleet, empowering efficient device management and enhanced productivity.

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Hardware Integration & Kitting

Streamline your operations with our Hardware Integration & Kitting services. We handle the seamless integration of hardware components and provide customized kitting solutions, ensuring efficient deployment and setup of your technology equipment, saving you time and resources.

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Warehousing Services

Optimize your supply chain with our Warehousing Services. We offer secure storage, efficient inventory management, and seamless order fulfillment, ensuring timely delivery and reducing operational costs. Trust us to handle your warehousing needs with professionalism and precision, while providing insight with detailed reports.

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Configuration

Deployment Services

Accelerate your IT deployment with our comprehensive services. Our expert team handles on-site labor coordination, packaging, and shipment tracking needs, leveraging state-of-the-art facilities. From planning to testing, we ensure a seamless rollout, minimizing downtime and maximizing productivity.

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Logistics Services

Streamline your supply chain with our comprehensive Logistics Services. From transportation and inventory management to order fulfillment and tracking, we ensure efficient and timely delivery of your goods, optimizing your operations and enhancing customer satisfaction — all while providing deep insights with detailed reporting.

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Installation Services

Maximize your technology investments with our seamless Installation Services. Our expert team offers various setup options, from simple PC installations to complex server, blade, storage, and networking setups, saving you time and effort while ensuring optimal performance and functionality.

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Data Migration Services

Hassle-free transfer or movement of data from an existing client or enterprise device to a new system, with our expert team and state-of-the-art facilities ensuring a seamless migration process while minimizing downtime and protecting your data.

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Audio/Visual Services

Elevate your audio/visual experience with our comprehensive services. From meeting setups to brand showcases, we provide Level 1 A/V solutions with state-of-the-art equipment and an experienced team, delivering a seamless experience from installation to de-installation.

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Deployment Services

Helpdesk Services

Need expert support for your technology? Our helpdesk services provide round-the-clock access to certified technicians via phone, email, live chat, or web portal, ensuring your hardware, software, and peripheral needs are always taken care of.

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Staff Augmentation

Scale your workforce without compromising quality or productivity with our staff augmentation service. Access dedicated, skilled professionals who can quickly assist with daily or mission-critical objectives, ensuring your business remains agile and responsive to evolving needs.

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Moves, Adds, & Changes

Relocating IT devices or modifying hardware or software? Our moves, adds, and changes services provide a seamless solution, ensuring a smooth transition with minimal downtime and maximizing your technology investments.

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Support Services

Onsite Hardware Repair

Resolve hardware issues efficiently with our expert onsite repair service — provided by certified technicians. We provide comprehensive coordination and support for a wide range of hardware, including PCs, MACs, printers, servers, storage, and networking equipment, ensuring your technology remains operational and minimizes disruptions to your business.

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Offsite/Depot Repair

Minimize downtime with our offsite/depot repair service, provided by certified technicians. Our expert team provides comprehensive coordination and support for a wide range of hardware, including PCs, MACs, printers, servers, storage, and networking equipment, diagnosing and repairing issues efficiently to ensure your technology remains operational.

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In & Out-Of-Warranty Repair

Ensure smooth operations regardless of warranty status with our comprehensive in & out-of-warranty repair service. We cover a wide range of hardware, including PCs, laptops, Chromebooks, printers, servers, storage, and networking equipment, providing a multi-vendor solution to address any hardware issues and keep your technology running smoothly.

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Accidental Damage Repair

Accidents happen. Protect your hardware against accidental damage with our comprehensive accidental damage repair service, ensuring your equipment is quickly repaired or replaced with minimal downtime and maximum security.

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Maintenance Services

De-installation Services

Efficiently remove hardware and peripherals with our hassle-free De-installation Services. Our experienced team ensures a smooth process, handling your equipment with care and expertise to minimize disruptions and streamline the de-installation from work areas.

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Lease Return Services

Simplify the return of leased IT assets with our Lease Return Services. We handle equipment de-installation, data erasure, and secure transportation, minimizing costs and risks associated with leasing technology, ensuring a hassle-free and seamless return process.

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Data Eradication Services

Agilant eradicates data from all data-bearing assets following the NIST Standard for Data Eradication. This includes desktops, laptops, printers, and hard drives. Our five tiers of eradication span from simple file deletion on the OS to complete degauss and disintegration of the device.

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Recycling Services

Dispose of end-of-use assets responsibly and sustainably with our Recycling Services. We ensure compliance with environmental regulations, protect data security, and minimize your carbon footprint, providing a reliable solution for responsible asset disposal. We also provide official proof with certificates of recycling.

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Refresh & Dispose Services

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